Returns & Refunds

RETURNS & REFUND POLICY
If you are unhappy with your purchase from Clever Clogs for any reason, you may return it within 14 days for a full refund (less any promotional discounts and shipping charges).

Returned items must be in new, unused condition with all original packaging intact.

We reserve the right to deny a refund for any returned item that is no longer in new condition, in its original packaging or is damaged or missing any pieces.

We will issue a full refund via EFT for items returned within 14 days of sale date. You will be contacted for your bank details.

HOW DO I RETURN A PRODUCT?
To return any item(s), please pack the item securely in its original packaging. You can use the original box the item was shipped in if the size is appropriate. Please contact us at help@cleverclogs.co.za to receive the correct return address: 

HOW WILL MY REFUND BE CALCULATED?
Your refund will be calculated based on the price paid minus any, discounts, and shipping charges, if applicable.

A refund for returned items will be done via EFT.

Sale items are eligible for store credit only.

The refund amount will be calculated based on the price paid minus any discounts, and shipping charges, if applicable.

WHEN WILL I RECEIVE MY REFUND?
You will receive a refund (for items you purchased) within seven (7) business days of receipt of your returned merchandise.